Services

We are passionate to make technology simple for older adults. Our services are straight forward and non-intimidating which makes us easier to work with than with traditional computer and technology services companies.

We provide in-home technology services as well as remote computer services that allow us to control your computer over the Internet and provide assistance as if we were sitting at your side. Our services start with personal computer help and extend into home theater/home audio/iPod services, and even extend into digital photos and help with telephone alternatives.

Check out our complete service offering below. Download our standard Price Sheet which includes all services and parts costs.
No matter where you are located in the world, we can provide great service through our remote computer help tool. Our trained technicians can access your computer through the internet as you are talking to him/her on your telephone.

You will be able to see the face of your technician in the corner of your screen as he helps you out and you both share the control of your computer, just as if he/she was sitting next to you at home. Please contact Modern Senior Citizen Tech to get setup today.
Is your computer not running like it used to?
Does it take a long time to turn on?
Are you seeing error messages that you do not understand?

Perhaps it is time to take your computer through a tune-up. A Tune-Up is something that we recommends you take your computer through on a regular basis to maintain performance and ensure security. We also offer heavily discounted Tune-Up packages through signing up for our maintenance plans. If you would like to learn more about why you would want to keep your computer tuned-up, feel free to contact us.

Why Should I Keep My Computer Up-To-Date?

First Time Computer Tune-Up: $59.95 for Remote Service or $89.95 for In-Home Service*

  • Initiate all software updates available for your computer.
  • Update your virus protection software and make sure it is running properly on a scheduled basis. We will install one if you don't already have one.
  • Clean up any unused programs and unused icons on your desktop.
  • Clean up your system registry (for Microsoft Windows based computers only).
  • Optimize your startup process.
  • Defragment your hard drive
  • Analyze system hardware resources such as memory and hard drive space to determine if an upgrade may be of benefit.

Regular 90-day Tune Up: $19.95 for Remote Service Only

  • Tune up computer every 90 days to ensure security, performance, etc. We will also review security logs over the past 90 days and provide recommendations if necessary.
  • Requires an initial purchase of the "First Time Computer Tune-Up" service Requires one year commitment
Please contact Modern Senior Citizen Tech to schedule a tune-up to get your computer running like new.

* In home service are available in the markets that we support. Check out our locations.
Computer viruses are a large threat to you, the health and speed of your computer, and the security of your personal information and data. Computer viruses are complex and come in many different forms. To learn more about viruses, follow:

Virus and Spyware Explanation

If you believe you have a virus, the best thing you can do is to have a knowledgeable person take a look at your computer. You should make sure that you have a trustworthy virus protection program on your computer that is kept up to date. However, just because you have a virus protection program, that doesn't mean you are guaranteed "virus free". Some viruses need specific tools to remove them from your PC and will require an expert to walk your computer through the process.

Virus Protection Software Installation and Setup: $29.95 for Remote Service or $59.95 for In Home Service*

  • Install virus protection software on your computer
  • Setup virus protection software to automatically update inhered scan your computer on a schedule
  • Run an initial virus scan

Virus Removal: $59.95 for Remote Service or $99.95 for In Home Service*

  • Identify virus that has infected your computer.
  • Use a virus removal tool set in an attempt to remove the virus.
  • Note that no guarantees can be made for virus removal.
Tell us your technical issues. We will be more than happy to help with your Virus Protection and Virus Removal.

* In home service are available in the markets that we support. Check out our locations.
It is good practice to make sure that any important files on your computer are copied to another location in case your data is lost due to computer failure, virus problems, accidental deletion or a variety of other accidents that can happen with your computer. This is also known as computer data backup. To learn more about backing up your computer, feel free to follow question below.

Why Should I Backup My Computer?

The files to be backed up would include any pictures, movies, personal documents, webpage favorites and email files and email contact addresses.

Basic Backup Service to a Small External Storage Device: $29.95 for Remote Service or $59.95 for In-Home Service*

  • This would include the backup of up to 8 Gigabytes of total data onto a small external storage device
  • Storage device is sold separately or can be purchased on your own. (typically less than $20)

Extended Data Backup to an external storage device: $39.95 for Remote Service or $69.95 for In-Home Service*

  • This would include the backup of up your data onto a large external storage device
  • Storage device is sold separately or can be purchased on your own. (typically $50 to $100)
Please contact us for help with your computer backup needs.

* In home service are available in the markets that we support. Check out our locations.
Computers should make your life easier. If the technical side of computers is making your life more difficult, we can help. Our technicians are trained to keep the terminology simple and easy to understand. We want our customers to not be afraid to ask questions and we firmly believe "no question is a stupid question".

Modern Senior Citizen Tech offers several services to help make sure that your computer in kept in good shape and to make sure that both your computer and your data is protected.
  • Remote Support
  • Computer Tune Up
  • Virus Protection
  • Data Backup Services
Our services can be performed in your home*, but we can also perform many of our services remotely with a connection to your computer through your high speed internet connection.

* In home services are available in the markets which we support.

Purchasing a new computer and setting it up can be overwhelming considering all the cabling and software settings that need to be understood. Let us set up your computer for you in your home*. If you're interested in learn more about what it takes to set up a new computer, follow:

Setting up your new computer

Basic Setup Service: $79.95 for In Home Service*

  • Unpack your computer and hook up all necessary peripherals and cables
  • Walk the computer through the initial setup procedure provided by the computer manufacturer.
  • Configure your system to access the internet.
  • Install virus/spyware protection software and firewall software.

Add-On Services Available. Setup existing email account $19.95

  • If you already have an existing email account that you would like ported over to your new computer.
  • Keep the same email address

Setup Software for Watching Animations and Video on the Internet: $14.95

  • Adobe flash
  • Adobe shockwave
  • Microsoft silverlight
  • Java

Create new email account: $29.95

  • Create new account with Hotmail or Gmail
  • Configure email application or train on use of web interface

Printer setup: $19.95

Move personal data from old computer: $39.95

  • transfer personal data files, pictures, music or videos to your new computer.**

Please contact Modern Senior Citizen Tech for help with setting up your new computer system.

* In home service are available in the markets that we support. Check out our locations.** Up to 8GB of data
A good computer printer can be an essential part of your computer system. You may need to print a document so that you can sign it, you may want to print photos from your digital camera or photos that were sent to you by email. There are several different basic types of printers that can bring you basic document printing capability to higher quality photo printers and also multi-function printers that allow you to scan and fax documents, and can also serve as a copy machine. We can help set up all types of computer printers in your home.

Computer Printer Setup and Training: $59.95 for In Home Service*

  • Unpack, assemble and set up new printer
  • Attach all cabling Install printer cartridges
  • Align print heads Print test sheets
  • Provide training on basic use of your new printer

Multi-Function Printer/Scanner/Fax/Copier Setup and Training: $79.95 for In Home Service*

  • Perform all services included in the "Computer Printer Setup" service
  • Setup scanner functionality to your computer
  • Provide training on scanning, faxing and copying with your new Multi-Function Printer

Networked Printer Setup and Training: $79.95 for In Home Service*

  • Perform all services included in the "Computer Printer Setup" service
  • Configure your network so that it will work with your printer

Networked Multi-Function Printer/Scanner/Fax/Copier Setup and Training: $99.95 for In Home Service*

  • Perform all services included in the "Multi-Function Printer Setup" service
  • Configure your network so that it will work with your printer.
Please contact us for help with setting up your new computer printer

* In home service are available in the markets that we support. Check out our locations.
Computer and Internet security is important because there are many computer criminals that search for vulnerable computers that are connected to the Internet. If your computer is vulnerable, you risk not only damage to your computer but more importantly exposure or loss of personal data. Modern Senior Citizen Tech can set you up with a security "firewall" that sits between your computer and the Internet that will give you additional security.

Security Firewall Setup Service: $59.95 In Home Service Only*

  • Install and configure your security firewall
  • Configure your computer to work with the security firewall
  • Security firewall is sold separately or can be purchased on your own. (typically less than $100)
Please contact us for help with setting up your new computer system.

* In home service are available in the markets that we support. Check out our locations.
If you have a laptop computer, you may want to have mobility with it so that you can enjoy your computer in any room in your house. We can set up wireless Internet in your house and make it secure. If you don't have the hardware for wireless Internet, Modern Senior Citizen Tech can provide you with a solution at market competitive prices.

Wireless Internet Setup Service: $59.95 for In Home Service*

  • Unpack your wireless router at your home* and connect it appropriately to your high speed internet modem.
  • Configure your router for all the necessary security settings.
  • Set up your computer so that it can access the wireless Internet.
Please contact us for help with setting up your new computer system.

* In home service are available in the markets that we support. Check out our locations.
Electronic Mail, more commonly known as "email" has become one of the most widely used applications on a computer today. Email allows you to send a letter to anyone anywhere in the world in an instant. Email is much faster and more convenient than the traditional postal carrier (many refer to as snail-mail), and you don't have to walk out to your mailbox to see if something has arrived. We can set up an email account and set up your computer so you can easily access it and be notified when mail arrives. We can also show you how to access your email from computers outside of your home or your even on your phone.

Email account setup service: $29.95 for Remote Service or $59.95 for In Home Service**

  • Setup and configure new email account
  • Set up email access software
  • Train you to use your new service
Configure your cell phone, iPhone, Blackberry, iPod or iPad for shared access to your email: $29.95* In Home Service Only**

Price is only valid if the setup is done in addition to the Email account setup service or new computer setup service.

Price for the service alone is $59.95.

** In home service are available in the markets that we support. Check out our locations.
There are countless numbers of programs and applications that you may want to install on your computer. If you are not confident in the setup process, can help.

New Software Program Installation and Setup: $29.95 for Remote Service or $59.95 for In Home Service


Please Contact Us for more information and to discuss your new application that you would like to have installed.

* Remote setup of a software application requires the remote software.
Over the last decade, many new websites have become part of our daily lives. These websites have changed the ways in which we purchase the things we need or want, how we communicate with our friends and families, how we manage our banking and investments and even how we manage and share our photos and home videos. Websites such as eBay, Amazon, craigslist, YouTube, flickr, and especially Facebook have become household words. Facebook alone now has over 500,000,000 users and the fastest growing user base is people over the age of 55.

Modern Senior Citizen Tech offers the following services to help setup your accounts and train you on the use of these websites.
  • Keeping in touch with friends and family on Facebook
  • Buying and selling on eBay
  • Posting ads on craigslist
  • Using online movie rental services
Facebook has emerged as the most popular and possibly the most convenient way of keeping in touch with family and friends. Facebook has become a part of daily life with younger generations, and so having access to Facebook will allow you to see what is going on in their daily lives. It can also help you reconnect with friends that you've lost touch with.

We offers a service to help you get started. We will help set up your account, fill in your information that you are willing to share and then get you started on uploading some of the pictures that you may want to display. We will show you how to use the site and search for friends and make sure that your personal information is secure.

Facebook setup service: $60 for Remote Service or $90 for In Home Service*

  • Setup and configure new Facebook account
  • Set up links to family and friends
  • Post first pictures. See our Digital Photo Services for help with digital photos.
  • Train you on Facebook basics
If you are already a Facebook user and would like to check out our Facebook site, just follow the text.

* In home service are available in the markets that we support. Check out our locations.
eBay is one of the largest and most popular websites for individuals as well as businesses to sell virtually anything. It can be a great place to find deals on used items for sale, or it can be a place for you to sell items you don't use anymore such as antiques, collections, etc.

Searching for items on eBay is fairly straight forward, but understanding how to handle the financial transaction can be confusing at first. The most common way to manage payments on eBay is through a service called Paypal. We offers a service to set you up with the accounts that you need to make safe and secure financial transactions on eBay. We will train you on how to use your new accounts and you can begin enjoying the great services that eBay has to offer.

eBay Account Setup: $60 for Remote Service* or $90 for In Home Service**

  • Setup and configure eBay account
  • Setup and configure Paypal account for making secure payments online
  • Help to post, purchase, or bid on first item
  • Training on the basics of eBay
Contact us to set up an appointment to get you started with eBay/Paypal.

* Remote setup of an eBay and Paypal account requires the remote software. Having digital photos of your item to sell is highly recommended and these must be available on your computer.
** In home service are available in the markets that we support. Check out our locations.
Craigslist is the world's largest classified ads listing on the Internet. It works just like a regular classified ad in your newspaper in that you have the opportunity to see the product in person before you purchase it. They also offer listings for services, jobs, and housing part of their website.

Craigslist has classified ads in over 700 major cities and the use of it is free of charge. We can help you set up your account, provide training to search for ads, and to post your own listings. We can also post listings for you at an additional fee.

Craigslist Account Setup and Training: $40 for Remote Service or $70 for In Home Service*

  • Create a new craigslist user account
  • Training to create an ad
  • Training to search for ads
  • Assistance in the creation of one custom ad** ($10 charge to take digital photos)

Craigslist Classified Ad Posting Assistance: $30 for Remote Service or $60 for In Home Service*

  • Creation of ad with descriptive language to help sell your item
  • Take digital photos of your item for sale and upload to the Craigslist ad (In Home service only)
* In home service are available in the markets that we support. Check out our locations.
** $10 for each additional ad creation during our call
The need to get into your car to rent a movie is over. Movies can now be rented over the Internet and delivered to your computer or home entertainment center instantly. We can help you get set up with an account for online movie rentals and show you how to rent movies "on-demand."

Online Movie Rental Setup: $30 for Remote Service or $60 for In Home Service*

  • Movie rental account setup and configuration
  • Computer or home entertainment center setup for online movie rentals
  • Entertainment center will require a box capable of Internet movie rentals (typically $100-$200)
  • Training
* In home service are available in the markets that we support. Check out our locations.
Digital photos have become very popular in recent years and have almost completely replaced film cameras. Digital photos will not "wear out" like physical photographs nor do you have to constantly purchase film and development services. Digital photos are also very portable meaning that you can easily email them, put them on your phone or iPod, put them on a website, or even print them if you still want hard copies.

We can help you set up your digital camera, help you manage your digital photo collection, and show you how to share digital photos with friends and family. We provide a number of digital photo services, including help with the following:
  • Digital Cameras Help
  • Sharing digital photos using the Internet
  • Converting old photos to digital photos
  • Printing digital photos
Digital music has become very popular in recent years for a number of reasons, one of which is that it is very portable meaning that you can easily move it from your computer to your iPod or any other digital music player instantly. You can store your entire music collection on a small hand held device and bring it with you, and it does not "wear out" like records, tapes, or even CDs.

We can set up your digital music collection and make it easy to use. Modern Senior Citizen Tech provides a number of digital music services, including help with the following:
  • iPods or other portable music players
  • Convert your old tapes and CDs to digital
Home Theaters have become fairly complex compared to the days of a single stand-alone TV with a coat hanger antenna. Home theaters now combine TVs, stereos, video game systems, DVD/Blueray players, and more. We can not only set up your system but also make it easy to use. We provide a number of home theater services, including help with the following:
  • HDTV Setup
  • DVD/Blueray Players
  • Home Stereos
  • Video Game Systems
  • Internet Movie Rentals
Note that currently we do not do any mounting or in-wall wiring.
Traditional telephone lines are very expensive and limited compared to newer telephone alternatives that make use of your computer and the Internet. We can set you up so you can make and receive calls for free using your computer, or with a phone that plugs into your Internet connection. For less than $100 in equipment, we can set you up with a video phone on your computer so you can see your kids or grandkids when you speak to them. The quality is excellent, there are plans with no monthly cost, and we can make it easy to use. Modern Senior Citizen Tech provides a number of alternatives to traditional telephones including the following:
  • Internet Phone
  • Video Phone
  • Cell Phone